Effective Date: August 4, 2026
Last Updated: August 4, 2026
At Synct Collective (“we,” “our,” or “us”), accessible via https://synctcollective.com, protecting the privacy and security of our visitors, clients, and partners is a top priority.
This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and your legal rights regarding your personal data.
1. Information We Collect
We collect information directly from you when you interact with our website, request our services, inquire about our domain portfolio, or communicate with us.
A. Personal Data You Provide Directly
- Contact & Inquiry Data: Name, email address, phone number, company name, and project details when you fill out contact forms, request a website audit, or submit an inquiry regarding our domain portfolio.
- Client & Portal Account Data: Login credentials, business contact information, and billing details provided when accessing custom client portals or onboarding systems engineered by Synct Collective.
- Interactive Form Submissions: Any information submitted via our electronic fillable forms, quote builders, or client onboarding workflows.
B. Automatically Collected Technical Data
When you navigate our website, our servers automatically log standard technical data, including:
- IP address and rough geographic location.
- Browser type, operating system, and device details.
- Page views, session duration, referral URLs, and navigation paths.
- Performance and diagnostic logs to ensure Core Web Vitals stability and site security.
2. How We Use Your Information
We process personal data only for legitimate business purposes, including:
- Service Delivery: Building, managing, and maintaining custom WordPress systems, client portals, and web architectures requested by your business.
- Domain Transactions: Processing inquiries, negotiating terms, and facilitating secure third-party escrow transfers (e.g., via Dynadot or Afternic) for our domain portfolio.
- Communication: Responding to inquiries, sending project updates, and providing technical support.
- Performance & Optimization: Analyzing site traffic and usage patterns to maintain our high-performance, block-based infrastructure and optimize user experience (UX).
- Security & Compliance: Protecting our digital infrastructure against unauthorized access, spam, fraud, and cyber threats.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user navigation and analyze traffic.
- Essential Cookies: Necessary for basic website functionality, security, and session management (e.g., keeping logged-in users authenticated within portals).
- Analytics Cookies: Used to gather anonymized aggregate statistics about how visitors interact with our content, helping us refine performance and layout.
You can choose to disable cookies through your individual browser settings. However, doing so may affect the functionality of certain interactive features on our site.
4. Third-Party Data Sharing & Sub-Processors
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers (sub-processors) necessary to operate our business, such as:
- Hosting & Infrastructure Providers: Secure cloud hosting and database management services.
- Domain Escrow & Registrar Platforms: Trusted platforms (such as Dynadot or Afternic) used to complete secure domain transfers.
- Email & Communication Systems: Enterprise tools used to process contact form notifications and client support emails.
- Analytics Tools: Privacy-compliant web analytics tools to track overall performance.
All third-party providers are strictly contractually bound to maintain data confidentiality and process personal data solely for the designated purposes.
5. Data Security & Retention
We implement robust administrative, technical, and physical security measures—including SSL encryption, minimal code dependency overhead, and secure database protocols—to safeguard your information against loss, misuse, or unauthorized access.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or accounting requirements, or manage ongoing contractual relationships.
6. Your Rights Regarding Your Data
Depending on your physical jurisdiction (such as under GDPR or applicable local data protection regulations), you may hold the following rights regarding your personal data:
- Access & Portability: The right to request a copy of the personal information we hold about you.
- Rectification: The right to request that we correct inaccurate or incomplete data.
- Erasure (“Right to Be Forgotten”): The right to request that we delete your personal data from our active systems.
- Restriction of Processing: The right to object to or limit how your data is processed.
To exercise any of these rights, please contact us at privacy@synctcollective.com (or via our direct contact form).
7. External Links
Our website may contain links to third-party sites (such as domain registrars, external tools, or partner platforms). We have no control over the content, security, or privacy policies of third-party websites and encourage you to review their respective policies upon visiting them.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect technological changes, legal requirements, or updates to our operational practices. Any changes will be posted on this page with an updated “Last Modified” date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
- Website: https://synctcollective.com/
- Email: tech
@synctcollective.com
