Effective Date: August 18, 2026
Last Updated: August 18, 2026
At Synct Collective Limited (“we,” “our,” or “us”), protecting the privacy and security of our visitors, clients, and partners is a top priority.
This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your legal rights regarding your personal data across our website at https://synctcollective.com (the “Site”) and technical services.
For information regarding how we use cookies and tracking technologies, please refer to our dedicated Cookie Policy.
1. Information We Collect
We collect information directly from you when you interact with our Site, request our services, inquire about our domain portfolio, or communicate with us.
A. Personal Data You Provide Directly
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Contact & Inquiry Data: Name, email address, phone number, company name, and project details submitted via our contact forms, audit requests, or domain portfolio inquiries.
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Client & Portal Account Data: Authentication credentials, business contact details, and billing information provided when accessing custom client portals or onboarding systems.
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Interactive Form Submissions: Information submitted via electronic fillable forms, quote builders, or onboarding workflows.
B. Automatically Collected Technical Data
When you navigate our Site, our servers automatically log standard technical data, including:
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IP address and rough geographic region.
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Browser type, operating system, and device identifiers.
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Page views, session duration, referral URLs, and navigation paths.
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Diagnostic logs to ensure Core Web Vitals stability, performance, and server security.
2. How We Use Your Information
We process personal data solely for legitimate business purposes, including:
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Service Delivery: Engineering, deploying, and maintaining custom WordPress systems, web applications, and client portals.
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Domain Transactions: Processing inquiries, negotiating terms, and facilitating secure third-party escrow transfers (e.g., via Dynadot, Afternic, or Escrow.com) for our domain portfolio.
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Communication: Responding to inquiries, delivering project updates, and providing technical support.
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Performance & Security: Monitoring server health, maintaining high-speed block-based infrastructure, and shielding our digital assets against cyber threats, spam, and unauthorized access.
3. Third-Party Data Sharing & Sub-Processors
We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers (sub-processors) necessary to operate our business, including:
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Hosting & Infrastructure Providers: Cloud servers and database management platforms.
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Domain Escrow & Registrar Platforms: Accredited platforms used to complete secure domain ownership transfers.
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Communication Systems: Enterprise tools processing contact form notifications and client communications.
All sub-processors are contractually bound to maintain strict data confidentiality and process personal data exclusively for designated operational purposes.
4. Data Security & Retention
We implement robust technical and administrative security measures—including SSL encryption, minimal code dependency overhead, and secure database protocols—to safeguard your information against loss, misuse, or unauthorized access.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or accounting obligations, or manage ongoing contractual relationships.
5. Your Legal Rights
Depending on your jurisdiction (such as under GDPR, UK GDPR, or applicable local data protection laws), you hold the following rights regarding your personal data:
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Access & Portability: Request a copy of the personal information we hold about you.
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Rectification: Request the correction of inaccurate or incomplete data.
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Erasure (“Right to Be Forgotten”): Request the deletion of your personal data from our active systems.
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Restriction & Objection: Object to or limit how your personal data is processed.
To exercise any of these rights, please contact us via our secure Contact Form.
6. External Links
Our Site may contain links to third-party websites (such as domain registrars or partner platforms). We have no control over the privacy practices or content of external sites and encourage you to review their policies upon visiting them.
7. Corporate Identity & Contact
This Site is operated by Synct Collective Limited (Company No. 138719C, Isle of Man), registered at Gordon House, 10a Prospect Hill, Douglas, Isle of Man, IM1 1EJ, United Kingdom.
If you have any questions regarding this Privacy Policy or our data handling practices, please submit an inquiry via our secure Contact Form.
